گروه Ocado، اپراتور و تأمین‌کننده فناوری انبار خودکار برای خرده‌فروشان الکترونیکی، اعتراف کرده است که سه ربات آن جمعه گذشته در مرکز تأمین مشتریان (CFC) در اریت در جنوب شرق لندن با هم برخورد کرده و باعث آتش‌سوزی شدند.
این شرکت روز شنبه با خبرهایی مبنی بر لغو سفارشات و یک "حادثه بزرگ" در توییتر منتشر کرد.
We’re really sorry. Due to a major incident at our Erith warehouse some of our orders have been cancelled. Please be patient with us while we manage this. If this impacts your order, we will be in touch. Thank you.
- ocado (@Ocado) ژوئیه 16، 2021
این شرکت از آن زمان یک پست ارسال کرده است بیانیه that explained the fire “appears to have been caused by the collision of three bots on the grid resulting in a fire.”
“The grid” is the piste on which Ocado’s grocery-moving robots roll around as they shuttle products between the shelves and the vehicles that bring goods from the warehouse.
The Ocado “Grid”. Click to enlarge
“The correct protocols were successfully implemented including the evacuation of the building, the activation of the sprinkler system and the presence of the London Fire Brigade,” the statement added, also offering news that no humans were injured and that “damage is limited to a small section of less than 1% of the grid having been contained by planned fire attenuation measures.”
ثبت نام می داند که هزاران سفارش تحت تأثیر قرار گرفته اند. تاسیسات Erith می تواند حدود 120,000 سفارش را در هفته پردازش کند، بنابراین اختلال ناشی از این حادثه قابل توجه است.
Ocado’s statement reveals that its facility retains “some residual smoke smell” but “the vast majority of the CFC is in good condition”.
“While we expect some disruption to operations, we are working to restore normal service as soon as possible. We expect the facility to begin operating within the coming week and thank customers whose orders are affected for their patience.”
این اتفاق برای Ocado مایه شرمساری است، زیرا فناوری اتوماسیون e-tail خود را فقط به عنوان چیزی برای کارآمدی حیرت‌انگیز انجام می‌دهد.
بازی های بداهه از جنگ ربات ها that shut down buildings are not a feature of the firm’s products. But they are now its problem. ®
منبع: https://go.theregister.com/feed/www.theregister.com/2021/07/19/ocado_robot_crash/
