Moore announces Stephanie Ceruolo as president of Moore RMG

Moore announces Stephanie Ceruolo as president of Moore RMG

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Moore, a leading constituent experience management company, names Stephanie Ceruolo as president of Moore Response Management Group, a Moore company. Moore RMG, located in Hagerstown, Maryland, is one of the nation’s largest full-service direct response processing and fulfillment companies, with an emphasis on providing clients accurate data through timely processing, deposits and reporting.

Moore purchased the response management company from Merkle, Inc. in January 2023 and rebranded the company Moore RMG. Kent Grove, who led the company as president before and through the acquisition, is moving into an enterprise business development position at Moore. In his new position, Grove will support growth across all Moore products and services. Bringing Ceruolo and Grove into these positions is yet another step Moore is taking to invest in people and technology to deliver the best marketing and data solutions in the industry.

Prior to joining Moore RMG, Ceruolo served in senior leadership positions at Epsilon and Merkle, and most recently as nonprofit division president of Data Axle. Ceruolo is a high-performing executive who has spent more than 20 years helping nonprofits achieve their missions through innovative, data-driven solutions.

“After spending so many years helping nonprofit clients acquire and steward donors through data solutions, I am excited to work with the team that is responsible for getting data to our clients as quickly as possible, advancing insights for their success,” said Ceruolo. “To do that with Moore, a company with a truly innovative vision for elevating the nonprofit industry, is thrilling.”

Ceruolo will guide and direct Moore RMG’s ongoing focus to streamlined data acquisition and analysis beyond traditional response management services, providing clients with the ability to make critical timely and accurate decisions that impact future growth. Along with her commitment to advancing nonprofit missions, Ceruolo is dedicated to helping Moore RMG employees grow professionally and make full use of their talents and passions.

“At Moore, we analyze the entire data cycle to discover ways to give clients a competitive edge. With Stephanie leading the effort for a one-day turn around on data collection and cash deposits, clients benefit from faster access to critical information, enabling them to make faster and better-informed decisions,” said Gretchen Littlefield, chief executive officer of Moore.

“Additionally, we are excited that Kent Grove is moving into an enterprise business development role at Moore. Our clients have some of the most sophisticated marketing and data programs in the industry and we are so fortunate to have someone with Kent’s experience to guide them through our enterprise solutions,” Littlefield continued.

To learn more about Moore and our response management services, visit wearemoore.com.

About Moore Response Management Group

Moore RMG, located in Hagerstown, Maryland, is a processing, data and technology-driven company. The company, formerly Merkle RMG, was purchased in January 2023 from Merkle, Inc. By combining best-in-class direct-response processing, customer care and fulfillment solutions with actionable data insights, Moore RMG drives one-to-one relationships for an improved donor and customer experience that increases retention and revenue. The company employs a high-tech/high-touch approach that helps minimize costs while ensuring a high level of donor and customer satisfaction through fast, accurate, secure and responsive service that is tailored to each client’s requirements and strategic objectives. Moore RMG serves more than 200 clients in the nonprofit, government and commercial markets.

About Moore
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation led company of 5,000 people that is the largest marketing, data and fundraising company in North America serving the nonprofit industry with clients across education, association, political and commercial sectors.

Moore combines our strength in technology and unmatched industry expertise to provide clients with strategy, creative, production, media, data, response management and analytic services. Our omnichannel solutions are powered by an ongoing investment in next-generation artificial intelligence and machine learning that deepens constituent relationships and creates transformational growth.

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