Guest Post: Using Knowledge Centered Service to Transform the Customer Experience Source Cluster: Unbabel Source Node: 803680Time Stamp: Apr 7, 2021
3 Reasons to Hire Customer Service Agents for Expertise, Not Language Source Cluster: Unbabel Source Node: 769297Time Stamp: Mar 31, 2021
The KPIs of Language Part 1: 3 Customer-Centric Metrics to Track Today Source Cluster: Unbabel Source Node: 769299Time Stamp: Mar 24, 2021
Stop Asian Hate: It’s Time to Create Change Source Cluster: Unbabel Source Node: 769301Time Stamp: Mar 19, 2021
Unbabel Wins Three Distinguished Customer-Centric and Growth Awards Source Cluster: Unbabel Source Node: 769303Time Stamp: Mar 17, 2021
The Top 5 Traits of Customer-Centric Organizations Source Cluster: Unbabel Source Node: 747828Time Stamp: Mar 10, 2021
How COVID-19 Ushered in the Next Revolution in Customer Experience Source Cluster: Unbabel Source Node: 747830Time Stamp: Mar 3, 2021
Survey Says: What’s Top of Mind for Global Customer Service Leaders in 2021 Source Cluster: Unbabel Source Node: 789772Time Stamp: Feb 24, 2021
Guest Post: Why Your Customer Service Reps’ Happiness Matters as Much as Your Net Promoter Score Source Cluster: Unbabel Source Node: 789774Time Stamp: Feb 17, 2021
Guest blog: How Wargaming Improved Asian Language Support During 2020’s Gaming Surge Source Cluster: Unbabel Source Node: 789776Time Stamp: Feb 10, 2021
Guest Blog: How Springer Nature expanded local language support to 24/7 Customer Service in 11 Languages Source Cluster: Unbabel Source Node: 789778Time Stamp: Feb 3, 2021
Guest Blog: How Logitech Responded to a Global Surge in Customer Service Demand During COVID-19 Source Cluster: Unbabel Source Node: 794693Time Stamp: Jan 20, 2021
How GoCardless Scaled its Customer Operations Without Increasing Headcount Using Unbabel Source Cluster: Unbabel Source Node: 794695Time Stamp: Jan 13, 2021
2020, and a Look into Unbabel’s Future Source Cluster: Unbabel Source Node: 794697Time Stamp: Jan 6, 2021
3 Ways the Translator’s Role Has Evolved with AI Source Cluster: Unbabel Source Node: 747832Time Stamp: Dec 30, 2020
How to Master AI Technology for Customer Operations in 2021 Source Cluster: Unbabel Source Node: 747834Time Stamp: Dec 22, 2020
How TuneCore Expanded its Global Customer Operations with Unbabel Source Cluster: Unbabel Source Node: 747836Time Stamp: Dec 15, 2020
Guest Post: How to Make Every Leader in Your Company a Chief Customer Officer Source Cluster: Unbabel Source Node: 748219Time Stamp: Dec 9, 2020
Why We Built COMET, a New Framework and Metric for Automated Machine Translation Evaluation Source Cluster: Unbabel Source Node: 748221Time Stamp: Dec 1, 2020