Unu și gata – octombrie 2022

One & Done rate reached its highest level in ten
ani

Because Nomadic customers are less loyal than Loyalists and
Super Loyalists, it makes sense that the One & Done rate
(defection rate of Nomadic households) is higher than the industry
defection rate. However, the gap between the two has increased from
5 points in RYTD 2013 to more than 8 points in RYTD 2022. The rate
of defection for both groups has increased since the pandemic and
inventory situations disrupted the automotive market, but the One
& Done rate reached its highest level in at least ten years in
RYTD 2022.

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Citiți informațiile noastre complete despre mobilitate din SUA de la S&P Global Mobility.
Our October 2022 report on the US Market focuses on Loyalty chain,
Market conditions on new vehicle inventory, Brand retention and
rates between Nomad Share and One & Done.

Descarcă raportul complet

Acest articol a fost publicat de S&P Global Mobility și nu de S&P Global Ratings, care este o divizie administrată separat a S&P Global.

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• Sursa: http://www.spglobal.com/mobility/en/research-analysis/one-and-done-october-2022.html