Bank of America has deployed its AI assistant Erica internally, freeing up resources by saving employees thousands of hours spent previously on remedial tasks. Erica, which launched in 2018, has been assisting the $3.1 trillion bank’s team with automating data input, conducting research and analytics, and coding, Bank of America Chief Executive Brian Moynihan said […]
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- Source: https://bankautomationnews.com/allposts/core-cloud/bank-of-america-deploys-ai-assistant-erica-internally/
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