“While we tested food and beverage pre-ordering on a small scale, we received a large number of positive responses, so we decided to expand this service. It is now even more user-friendly, since from now on the Schiphol app can be used to do so directly, and even more catering outlets at the airport are now connected. This frees up more time for our passengers to relax, since their orders are ready for pick-up at the specified time,” said Irene Muysson, Manager of Retail, Food & Beverage and Commercial Services at Amsterdam Airport Schiphol
“As a global market leader in travel dining, we are always looking for ways to work even more efficiently with our business partners and enhance the journey of our guests. Together with Schiphol, we have successfully integrated our own multi-channel self-service ordering and payment solutions, Your Order Please (YOP), with the Schiphol airport’s app. In this way we meet the passengers demands for contactless Food & Beverage services, while contributing to our partner’s goals to enhance the experience through one single app for the total airport customer journey. The integration is powered by Qikserve our global partner for touchless enterprise ordering and payment solutions,” said Dennis Hoogreef, VP IT & Facilities International at HMSHost International
