Onboarding Process is the process an account takes from the moment of creating an account to the experience of the promise of the business for the first time
Let’s define the onboarding process in terms of tracking.
It is the process an account takes from the moment of creating an account to the experience of the promise of the business for the first time. It is defined as a series of mandatory or required steps that the account must take to reach the status of onboarded – the onboarded state.
By tracking user behavior, companies can identify areas where users may be getting stuck or frustrated during the onboarding process and make necessary adjustments to improve the user experience. Tracking can also help companies measure the effectiveness of different onboarding strategies and identify opportunities for optimization.
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- Source: https://www.inturact.com/saas-glossary/what-is-the-onboarding-process
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