Suraya Randawa, head of omnichannel experience at Curinos, and Sarah Welch, managing director at Curinos, join us on this week’s episode of the What the FinTech? podcast.
For the news in numbers we discuss the fact that 63% of Gen Z users trust large companies, and those who don’t feel they behave without integrity. We also discuss the stat that trust in banks and digital banks has increased by 26% since the start of the pandemic.
Finally, we also take on the fact properly targeted email campaigns can increase click-through rates by 122%.
For our main discussion section we weigh in on the next generation of bankers. What are their needs? What features will really capture their attention, and are banks attempting the right strategies?
As always, check out our Fintech Jail at the end to hear what buzzwoods Suraya and Sarah want to put away!
What the FinTech? | S.2 Episode 21 | Talking ’bout the next generation
